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Talent and Brand Strategy

• Streamlined Recruiting Operations: Automated reference workflows to reduce time-to-hire and ensure OFCCP compliance by implementing Crosschq and DirectEmployer.
• Employment Brand Transformation: Executed a multi-channel branding strategy—including a refreshed digital presence and proactive reputation management on Glassdoor and Indeed—to increase talent attraction and market competitiveness.

Culture & Engagement

• Fostering Healthy Workplace Relations: Implemented a transparent "Reporting Workplace Concerns" framework, centralizing resources and process documentation to increase institutional trust and ensure equitable resolution of employee issues.
• Employee Experience Innovation: Enhanced the employee journey by introducing Smart Spending and ºÚÁÏÕýÄÜÁ¿=You, prioritizing staff well-being and ensuring every team member feels consistently recognized and supported in their personal and professional lives.

Workplace Evolution

• Organizational Resilience:  Launched a Voluntary Separation Incentive Program and a Career Transition Services Program to support organizational shifts and internal mobility.

• Managerial Capability & Leadership Pipeline: Spearheaded the "Staff Supervisor Essentials" program, a targeted developmental initiative designed to standardize leadership competencies and improve team performance across the organization.

Operational Rigor & Compliance

• Supporting Fixed-Term Staff: Reconstructed the lifecycle management for fixed-term employees, implementing automated separation logic and expedited "fast-track" onboarding for rehires to reduce administrative overhead and ensure regulatory compliance.
• Data Driven Decision Making:  Enhanced reporting and analytics, transforming raw data into actionable insights to support the work happening in the many functional areas of the employment lifecycle and align HR strategy with broader university objectives and stakeholder expectations.
• Operational Excellence and Standardization:   Implemented best practices to drive consistency, mitigate risk, eliminate process bottlenecks, and reduce or eliminate manual processes.