Brielle Irving (MSPM 鈥�24) Takes on the Think AI Summit Stage
From talent operations to artificial intelligence, Brielle Irving (MSPM 鈥�24) has built a career at the intersection of people and technology. She was recently selected as one of just 10 speakers from more than 100 applicants to bring that perspective to the Pittsburgh Technology Council鈥檚 Think AI Summit. This one-day event gathered individuals from all over the world to learn about the rapidly growing real-world applications of artificial intelligence.聽
鈥淚 was really honored and excited whenever the Pittsburgh Technology Council sent me the email,鈥� Irving said. 鈥淚 was very grateful to have been selected.鈥�
At the summit, the TechTalks focused on how companies are using AI, and Irving drew from her current role at Rocket Mortgage, where she works on agentic client experiences within mortgage services.聽
鈥淚 work in the agentic space and I build experiences to help clients get through the early-stage mortgage journey independently,鈥� she explained.
Before enrolling in the Master of Science in Product Management, a joint program offered through the Tepper School of Business and the School of Computer Science, Irving spent nearly a decade in talent operations, including roles at startups where she focused on automating repetitive processes. She joined the MSPM program to deepen her skills in AI, design, and technology strategy.
Irving immediately put the lessons she learned at the Tepper School into practice during her internship at Rocket Mortgage. She credits many classes, especially her AI electives, with having a direct impact on her professional work. The insights she gained from these courses translated into actionable recommendations during her MSPM internship.
鈥淲hen I started at Rocket Mortgage, I immediately brought up something that I learned in my Ethics and AI class to various internal stakeholders,鈥� she said. 鈥淲ithin a couple of weeks, they implemented it.鈥�
Her impressive impact on the company opened the door for her to work as a full-time employee. Throughout this position, Irving continues to build expertise in agentic experiences while working across multiple teams. She remains closely connected to the Tepper School as a teaching assistant for Derek Leben and continues to draw on lessons from faculty such as Professor Beth Walter, whose business communications courses shaped her approach to presentations.
Irving also credits the Tepper School of Business Masters Career Center (MCC), her career counselor, Vanessa Manz, and Brad Eiben, executive director of the MSPM program, with helping her strategically navigate opportunities throughout the program.
鈥淚 feel like to all current students, especially master鈥檚 students at the Tepper, you need to know what you want, and then capitalize on your time at Tepper, because Tepper has those resources,鈥� she said.
One of the resources she highlights is the Tepper School and Carnegie Mellon alumni network. This network connected Irving to CEO and Tepper School alum Matt Humphrey, and she was able to work with and learn from Humphrey who sold a company at 24 and was named a Forbes 30 under 30.聽
鈥淭he alumni network and connections made at the Tepper School is something that mattered a lot and is special to me,鈥� explained Irving.聽
Reflecting on her career pivot, Irving believes the Tepper School was essential to her transition into artificial intelligence and her continued growth at Rocket Mortgage. Her advice to current students is to stay focused on what comes next, combine human-centered thinking with technical skills, and take full advantage of the Tepper School community.
鈥淚 wholeheartedly believe I would not have been able to pivot my career into AI if it wasn鈥檛 for the Tepper School,鈥� she said. 鈥淓veryone鈥檚 journey is different, but people chose Carnegie Mellon for a reason. You are there working toward what is after Carnegie Mellon and the Tepper School.鈥�