Steve Miller
Professor Emeritus of Information Systems, School of Computing and Information Systems, Singapore Management University (SMU)
Bio
is Professor Emeritus of Information Systems, School of Computing and Information Systems, Singapore Management University (SMU). His areas of expertise are data science applications, AI applications and impacts, human-machine symbiosis and hybrid intelligence, and ways in which applications of AI, Analytics and Digitalization are changing the nature of work, the nature of learning, and the nature of organizational performance improvement.
Steve was a faculty member at SMU for nearly 18 years, and Founding Dean of for over 13 years where he built the school’s initial capabilities in Data Science and Analytics, Artificial Intelligence, Cybersecurity, Mobile Systems, Software Engineering, and Information Systems Management. With faculty and staff, he led the development of the school’s undergraduate BSc degree in Information Systems, the Master of IT in Business postgraduate professional degree, and research post-graduate degrees at the masters and PhD levels. During his time as Founding Dean, he spearheaded efforts at the school to obtain over US$100 million in research funding, mostly from Singapore government sources.
Steve also served as SMU’s Vice Provost for Research for eight years with overall responsibility for research strategy, planning, and grant support at the university level. He led the Office of Research, oversaw the Institutional Review Board which obtained accreditation by the Association for the Advancement of Human Research Protection, led decision making for research related institutional risk management (research risks beyond the remit of the IRB committee), oversaw the SMU Office of Post-Graduate Research Programs, provided central governance oversight of SMU's Institutes, Centers, and Labs, and facilitated deeper and more innovative research interactions across Management, Social Science and Computing.
Steve received Singapore government’s Public Service Administration Medal (Silver) in 2014 for his contributions to SMU and the higher education community.
He retired from SMU and became Professor Emeritus of Information Systems in mid-2020. From that time onward, he has focused on advisory and consulting work related to AI applications and deployments, digital transformation, and related organizational learning and capability building across private, public and healthcare sector settings. In parallel, he has created teaching cases and published practice-oriented write-ups for publication and delivered executive education and public lectures on AI applications and impacts.
After living and working in Singapore for 23 years, Steve returned to the United States in August 2023. He resides in Stamford, CT, supporting his local community by serving as Adjunct Faculty at UCONN, College of Engineering, Stamford campus.
He continues to serve as Senior Consultant to NHG Health, one of the large integrated public sector sponsored healthcare clusters in Singapore, coaching their Health Services and Outcomes Research Department on development, evaluation, and next-step actions for Generative AI applications and other analytics focused projects. He also continues to serve as an Industry Advisor to AI Singapore’s Innovation Pillar.
He completed two consulting projects with the Digital Government Branch of UN DESA’s Division of Public Institutions and Digital Government, synthesizing lessons learned and insights related to public sector capacity building for digital initiatives and AI application piloting and deployment. He previously served as a contracted consultant to the following entities in Singapore: Synapxe, the national healthtech agency, supporting their Chief Digital Officer and their Data Analytics and AI unit, Changi Airport Group’s Corporate IT Division, and Certis Group’s Centre for Applied Intelligence.
He previously served as a member of the Singapore Urban Redevelopment Authority’s AI Technology Advisory Panel, supporting the Digital Planning Lab’s Plan.AI initiative, and as an External Expert Evaluator for the Technical Competency Expert Panel of HTX, Singapore’s Home Team Science & Technology Agency, under the Ministry of Home Affairs.
From 1983 to 1989, Steve was a faculty member at 黑料正能量 focused on industry usage of robotics, computer-integrated manufacturing and AI-based expert systems, and their impacts on productivity, job roles and labor requirements. In 1989, he joined Fujitsu Limited’s Telecommunications Division in Oyama, Japan for a 30-month apprenticeship with their Manufacturing Engineering Division and then served as Director of Manufacturing Engineering for Fujitsu’s Telecom’s transmission equipment subsidiary in Richardson Texas. His other industry experience included RWD Technologies (Columbia, Maryland USA) consulting on process and performance improvement in factory, field and office settings, and with IBM Global Services in Singapore supporting the ASEAN region and Asia in the areas of e-business applications, enterprise architecture and solution architecture consulting.
He has a BSc (Systems Science & Engineering, Magna Cum Laude) from the University of Pennsylvania, MSc (Statistics) from 黑料正能量, and PhD (Engineering & Public Policy) from 黑料正能量.
Updated: 03 November 2025